Player Protection

Responsible Gambling at 920kr

Gambling should be an enjoyable form of entertainment — nothing more. 920kr provides a range of tools and guidance to help you stay in control, play within your means and seek help if you need it.

This platform is for adults 18 years of age or older — or the higher minimum required by the applicable licensing jurisdiction.

Tools Designed to Keep You in Control

Every account on 920kr comes with access to these protective tools — no extra sign-up required. They are available in your account settings at any time.

Deposit Limits

Set a maximum amount you are allowed to deposit over a daily, weekly or monthly period. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing one requires a cooling-off period to prevent impulsive decisions.

Loss Limits

Cap how much you can lose in a set timeframe. When your cumulative losses hit your chosen ceiling — whether daily, weekly or monthly — betting is paused automatically for the remainder of that period. This helps prevent chasing losses in the heat of the moment.

Session Time Limits

Decide in advance how long each session should last. When your time is up, you will receive a prominent on-screen notification. This is especially useful if you tend to lose track of time during live cricket, PSL or T20 markets where action is constant.

Reality Checks

Regular pop-up reminders during active sessions display how long you have been playing and your net session result — wins and losses combined. Reality checks bring your attention back to where you started and encourage conscious decisions about whether to continue.

Cooling-Off Period

Take a short break from the Platform — 24 hours, 7 days or 30 days — without permanently closing your account. During a cooling-off period your account is suspended and all marketing communications are paused. The break begins immediately upon request and cannot be shortened.

Self-Exclusion

Request a longer-term exclusion of 6 months, 1 year or 5 years. Your account will be closed, your balance returned (subject to standard verification) and all promotional material stopped. Self-exclusion cannot be reversed during the chosen period. Contact support to activate this at any time.


What Responsible Gambling Means at 920kr

Responsible gambling at 920kr is not a box-ticking exercise — it is a genuine commitment built into every part of how the Platform operates. We believe that for gambling to remain entertainment, players need to feel informed, empowered and supported.

Whether you are following Pakistan cricket, tracking PSL fixtures or enjoying casino games late at night in Karachi or Lahore, the same principles apply: set a budget before you start, never gamble money you cannot afford to lose, and treat every session as a form of entertainment — not a source of income.

Our platform-wide monitoring systems flag unusual patterns — such as rapidly escalating stakes after a loss, or sessions lasting several consecutive hours — and may proactively reach out to players showing signs of potential harm. This is not surveillance; it is part of our commitment to player welfare.

Gambling Is Entertainment, Not Income

Treat every deposit as the cost of entertainment — like buying a match ticket or streaming a live event. Winnings are a bonus, not an expectation. Never gamble with money set aside for rent, utilities, school fees or groceries.

Set Limits Before You Start

Decide your budget and time limit before opening the Platform — not mid-session. Use the deposit and session limit tools in your account settings so the Platform enforces those boundaries automatically on your behalf.

Never Chase Your Losses

A losing streak is a normal part of gambling. Increasing your stakes to recover losses quickly is one of the most common paths to serious financial harm. If you find yourself chasing losses, stop the session immediately and use a cooling-off period.

Balance Gambling With Other Activities

Gambling should occupy a small, defined part of your leisure time. If it starts to crowd out family time, social activities, work or daily responsibilities, that is a sign worth taking seriously. Take breaks, set session limits and keep gambling in perspective.

Keep Alcohol and Impairment in Check

Avoid gambling when your judgement is affected — whether by fatigue, stress, alcohol or any other factor. Clear-headed decisions lead to safer play. If you are not in the right frame of mind, step away and come back another time.


Recognising Problem Gambling

Problem gambling can develop gradually. Many players do not realise there is an issue until it has caused real harm to their finances, relationships or wellbeing. Recognising the early signs is the most important step.

If you recognise several of the warning signs listed here in your own behaviour — or in someone close to you — please consider using our self-exclusion tool or reaching out to one of the support resources listed further down this page.

Honest self-assessment matters. These warning signs do not automatically mean you have a problem — but they are worth reflecting on carefully. When in doubt, take a break.
1
Gambling With Money Meant for Essentials

Using funds set aside for rent, school fees, utility bills or groceries to gamble — or considering it — is a significant warning sign that gambling has moved beyond entertainment.

2
Inability to Stop or Cut Down

Trying to reduce the time or money spent gambling but finding you cannot stick to your own limits — even when you genuinely intend to — suggests loss of control.

3
Gambling to Escape Stress or Negative Emotions

Using gambling as a way to escape anxiety, depression, boredom or problems at home or work means it is no longer functioning as entertainment and may be masking deeper issues.

4
Lying About Gambling Activity

Concealing how much time or money you spend gambling from family, friends or colleagues is a common indicator that you already sense the behaviour has gone too far.

5
Borrowing or Selling Assets to Gamble

Taking loans, selling personal belongings or asking others for money specifically to fund gambling activity is a clear sign of financial harm and requires immediate attention.

6
Neglecting Responsibilities and Relationships

Missing work commitments, neglecting family responsibilities or withdrawing from social life in Islamabad, Rawalpindi, Faisalabad or any other city because of gambling time or stress indicates a serious imbalance.

7
Restlessness or Irritability When Not Gambling

Feeling anxious, irritable or distracted during periods when you are not gambling — or between sessions — may indicate a psychological dependency that goes beyond recreational play.


Quick Self-Assessment

Answer these questions honestly. If you answer "Yes" to two or more, we encourage you to use our limit-setting or self-exclusion tools, or speak to a support organisation.

Have you ever gambled more than you intended to in a single session?
Have you ever returned to gambling the next day to try to win back money you lost?
Have you borrowed money or sold anything to fund your gambling?
Have you felt guilty, ashamed or stressed about your gambling behaviour?
Has gambling caused arguments or financial strain with family members?
Have you tried to hide the extent of your gambling from people close to you?
Do you gamble to escape worries, depression or feelings of helplessness?

How Limits Work on 920kr

The following examples illustrate typical limit configurations. Your actual limits are set and managed in your account settings.

PKR 5,000
PKR 15,000
PKR 25,000
2 Hours

All PKR figures shown are illustrative examples only. You may set your own limits to any amount. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory review period before the change applies.


Activating Your Responsible Gambling Tools

All player protection tools on 920kr are accessible directly from your account dashboard. No support ticket is required for limit-setting or cooling-off requests — you are in control.

For self-exclusion requests, contacting our support team via email ensures the process is handled promptly and that all associated marketing is stopped without delay.

1
Log In to Your 920kr Account

Access your account from the homepage. Ensure you are logged in with your registered credentials. If you have forgotten your password, use the account recovery option on the login screen.

2
Navigate to Account Settings

From the main menu or your profile icon, go to Account Settings. Look for the "Responsible Gambling" or "Player Safety" section — it is prominently placed for easy access.

3
Select the Tool You Need

Choose from Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Cooling-Off Period or Self-Exclusion. Each tool has a dedicated panel with clear instructions and current settings displayed.

4
Set Your Preferred Parameters

Enter your chosen limit amount or time period. For PKR-denominated limits, enter the rupee value that reflects your comfortable entertainment budget. Review the confirmation screen carefully before saving.

5
Confirm and Save

Confirm your selection. Limit reductions and cooling-off requests take effect immediately. Limit increases enter a mandatory review period. You will receive a confirmation to your registered email address once any change is applied.

6
Contact Support for Self-Exclusion

To activate a full self-exclusion, email us at [email protected] with the subject line "Self-Exclusion Request" and your account username. Our team will process the request and confirm closure within one business day.


Adults Only — Strictly 18+

920kr is an adults-only platform. Access is strictly limited to individuals who are 18 years of age or older — or the higher minimum age required by the applicable licensing jurisdiction. We verify age during the registration process and may request supporting KYC documentation at any point.

Age Verification at Registration

Every new player must confirm their date of birth during sign-up. We reserve the right to request a government-issued photo ID — such as a CNIC or passport — to verify age before activating an account or processing a withdrawal.

Protecting Young People at Home

If you share a device or household with young people, please keep your account credentials private and log out after every session. Never allow minors to access or use your 920kr account under any circumstances.

Reporting Underage Access

If you believe a minor has accessed or registered on the Platform, contact us immediately at [email protected]. We will investigate promptly and take all necessary action, including account suspension and data deletion.

Legal context for Pakistani users: Pakistan's Prevention of Gambling Act 1977 and related regulations place restrictions on gambling activities within the country. 920kr does not claim that use of this Platform is lawful in Pakistan, and this page does not constitute legal advice. Pakistani users are solely responsible for ensuring their participation complies with applicable local law. The Platform operates under international licensing where applicable.

Support Resources

If you or someone you know is struggling with gambling, professional support is available. The organisations listed here provide confidential advice, counselling and intervention services. Reaching out is a sign of strength, not weakness.

You can also contact 920kr's support team directly to activate self-exclusion, request account closure or discuss any responsible gambling concern — day or night.

GamCare

GamCare is a leading provider of information, advice and support for anyone affected by problem gambling. It operates a National Gambling Helpline and online chat services, and provides free counselling through its network of trained practitioners. GamCare resources are available in English and are widely used internationally. (Text reference only — visit via an independent search.)

Gamblers Anonymous

Gamblers Anonymous is a fellowship of individuals who share their experience and support one another in recovering from gambling problems. Meetings follow a structured programme and are available in many countries. The organisation's materials and meeting guides are accessible in English online. (Text reference only — visit via an independent search.)

BeGambleAware

BeGambleAware provides free and confidential support, information and referrals to treatment for gambling-related harm. Its online resources include self-assessment tools, a helpline and a directory of specialist support services operating across multiple jurisdictions. (Text reference only — visit via an independent search.)

920kr Responsible Gambling Support

Our in-house responsible gambling team is available 24 hours a day. Contact us at [email protected] with the subject line "Responsible Gambling Support". We can activate limits, cooling-off periods or self-exclusion on your behalf and provide guidance on next steps. All communications are handled confidentially.


Play Smart. Stay in Control.

920kr is committed to keeping gambling fun and within healthy boundaries for every player. Explore the Platform, use the tools available, and always play responsibly.

18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict participation. Gambling can be addictive — please play responsibly.